FAQs

Looking for assistance? We're here to help. (Thank you for your patience as we build out this page.)

"How do I contact support?"

Looking for assistance? Click the "Contact" button you see on this page, or send us an email at support@adskills.com. Our regular hours are 9 am - 5 pm EST, Monday to Friday. We're here to help with any questions or concerns, so reach out anytime!

"How do I update my billing and subscription details?"

Watch this video to walk through how to make updates to your billing and subscription details. If you have any problems with this process, or you'd like our team to make the changes for you, reach out to support@adskills.com for help.

"I can't access content that I believe I should be able to access..."

We're making frequent development updates this week - both to user access, and to the overall content library. If you're having trouble accessing content you believe should be available to you, please try logging out of your account and then log back in. This can help to reset your access permissions.

If this still doesn't fix your access, kindly contact our team at support@adskills.com.